The Compliance Center is your all-in-one solution for managing your dental office’s amalgam recycling and tracking compliance.
Once you're set up, you can:
Managing compliance across multiple locations can be challenging, so Dove Dental Products designed the Compliance Center to streamline the process and make it as efficient as possible.
The first time you visit the portal, you'll need to create your login. This is using a tool called Airtable, and it will say that you've been invited by Ryan.
Here are the step-by-step instructions:
From here, the next steps will depend on whether you’ve recycled with Dove before.
If the email you used to set up your account matches the one we have on file for your dental office, your office details will appear automatically.
If you don’t see any information, please email recycling@dovedentalproducts.com with your dental office’s contact info and the email you used to sign up. We’ll link your login to your office so it displays in the Compliance Center.
Click the Add Dental Office button at the top right and enter your office details, using the same email address you used to set up your account.
Once you've done that, go back to the Compliance Center, and your dental office details should appear.
Simply email recycling@dovedentalproducts.com or call 1-855-800-3683 and we'll gladly guide you through the process to get you set up.
When you get into the Compliance Center, there are 3 main screens:
Here, you’ll see a list of all the dental offices you have access to. If you operate a single location, only that office will appear. If you’re part of a DSO or manage multiple locations, each one will be listed here, organized by compliance status —indicating whether they’ve recycled within the past 365 days.
This section shows recycling requests that are currently in progress. Select an office at the top to view any active requests listed below. Recycling requests progress through the following stages:
This is the place for recycling requested that have been completed, which means we have processed the recycling container and created the certificate. You can see all of your past recycling requests here, and view or download the certificates.
This section displays completed recycling requests, meaning we’ve processed the recycling container and issued the certificate. You can view all your past recycling requests here and download the certificates as needed:
That's it! Your dental office information is already stored, so there's no need to enter it each time.
Note: Shipping labels are not generated automatically, it may take up to 1 business day for us to process your request and add the label to Compliance Center.
Once the Dove Recycling Team has received and processed your recycling shipment, we’ll email the certificate to you. The certificate will also be stored in the Compliance Center. Here’s how to access it: