Where can I purchase DOVE Dental products for our Dental Clinic?
ANSWER: Please call 1(855)-800-3683 (DOVE) to place orders and or send inquiries directly to firstname.lastname@example.org. DOVE Dental Products can also be purchased through a select group of distributors.
What material are the DOVE Valves Manufactured by?
ANSWER: The DOVE (HVE and SE) Disposable High Quality Plastic Valves manufactured in an ISO 13485 Facility.
Are the DOVE Valves easy to install?
ANSWER: Yes, the DOVE SE and the DOVE HVE come fully-assembled. In most cases, DOVE Valves Snap into the existing dental chair tailpiece (adapters). Any suction tip (straw) can be pushed into either our DOVE Saliva Ejector or HVE Valve. When dental chairs vary, we can supply the correct tailpiece (adapters) if necessary. After usage, valves can be pulled off and discarded.
How are the DOVE Valves Packaged?
ANSWER: Both HVE and SE Valves are wrapped 150 per sealed bag, 4 bags per case (600/case).
The HVE and SE Tailcaps are wrapped 150 per bag, 4 bags per case (600/case)
Where are the Valves Made?
ANSWER: The DOVE product line is manufactured in Phoenix, AZ in an ISO 13485 facility.
The DOVE Valves feel like they are designed and manufactured for multiple uses. Is it safe to re-use my DOVE Valves?
ANSWER: DOVE Valves are designed to be single-use only disposable devices. DOVE Dental Products strive to increase office safety standards, alleviate poor performing instruments and provide patient confidence with use of DOVE products. The design and quality of each valve is outstanding - however, should be used as directed by the manufacturer.
Will DOVE Valves fit my existing dental units?
ANSWER: Yes, with new style DOVE Valves introduced both HVE and SE Valves will most likely fit on existing tailpiece vacuum hose connectors. Simply pull off the existing Valve, and snap a DOVE Valve in its place. If a valve has been removed, the DOVE HVE/SE Tailcap can be placed on the suction hose to stop suction. On rare occasions, if dental vacuum hose connections are European designed with non-traditional 1/4" connections, we can offer unit specific tailpiece hose connections.
How can I distinguish the DOVE Valves from my existing Valves that are plastic?
ANSWER: The DOVE HVE & SE Valves are bulk packaged and molded in Bright Blue to distinguish your disposable Valves from your traditional Valves Using disposable devices greatly enhances safety standards for both patient and dental professional alleviating cross-contamination concerns.
Our clinic wipes down HVE and SE Valves after patients. At the end of the day, we flush our lines. Why disposable?
ANSWER: All traditional evacuation valves have instructions for use (IFU). The IFU is based on the manufacturers recommendation for providing a safe, clean instrument per patient. The CDC recommends following the IFU in all dental device cleaning applications. Valve IFU's each have a step by step process that includes disassembly of the instrument, scrubbing of parts, lubricating parts, and testing of parts processes. In our experience we have found less than 1% of dental offices follow the IFU.
Offices we encounter do not disassemble the instrument, do not lubricate the multiple O-rings, continue to instruct patients to close around suction straws and have not been instructed on proper dental evacuation valve maintenance. When the IFU is not followed it results in clogged valves, leaking valves, valves that no longer swivel and valves with a high risk of patient backflow.
The dental evacuation valve is the main device preventing blood, bacteria, saliva, etc from both dental professional and dental patient.
With all the options available today, we believe EVERY Patient should be provided a clean, safe, backflow preventing valve.
Our Clinic is smaller, do you offer smaller size quantities?
ANSWER: Yes, as of March 1, 2014 Dove Dental will offer Small Case Packages for both HVE and SE Valves. They include 150 of either HVE or SE Valves and 150 of either HVE Tailcaps or SE Tailcaps.
My traditional (non-disposable) Saliva Ejector Valve bubbles on the exterior surface at times, is this a result from too much suction?
Answer: NO, this is not from too much suction power. Its 100% related to poor valve maintenance. Each traditional saliva ejector contains up to 3 O-rings designed to seal the liquid debris from leaking. This includes blood, saliva, water, etc. All manufacturers recommend daily inspection of the O-rings, weekly and monthly lubricating of the O-rings and yearly changing of the O-rings.
We have received this inquiry many times as a company. When asked about the protocol when a bubble occurs - responses include:
"we wipe the bubble from the dental patients cheek / neck / ear"
"we discreetly wipe the bubble with a tissue"
We have found less than 1% of dental professionals follow the instructions for use (IFU) on valve cleaning and maintenance. When a bubble occurs on the exterior surface of a evacuation valve both patient and dental professional are at high risk.
Each DOVE Valve is new. Therefore, leaking valves and bubbling valves are a thing of the past.