Frequently Asked Questions

DOVE Dental Products designs single-use evacuation solutions that support cleaner workflows, efficient operatories, and consistent patient care.

DOVE products are designed to integrate easily into existing dental setups. SE and HVE valves fit commonly used tailpieces. Visit our compatibility chart to help find the right fit for your dental chair configuration.

Yes. DOVE products are designed for single-use to support cleaner workflows and provide a clean valve for every patient.

Single-use products provide a clean valve for every patient without additional reprocessing or maintenance between appointments, helping support consistent infection control workflows.

Yes. DOVE products are designed to integrate easily with commonly used dental chair manufacturers, with no special tools or complicated installation required.

DOVE products are manufactured and shipped from the United States.

DOVE HVE and SE valves are manufactured from HDPE (#2) resin. Material selection is intended to support recyclability where facilities exist. Not made with BPA, styrene, or PVC.

Yes. DOVE offers free samples, so dental teams can evaluate product fit and workflow integration before placing an order.

You can purchase DOVE Dental Products in several ways:

• Order online through our website
• Call 1.855.800.3683 or email sales@dovedentalproducts.com
• Purchase through authorized distributors, including Atlanta Dental, Benco Dental, Darby Dental Supply, Henry Schein, Midwest Dental, Nashville Dental Inc., and Patterson Dental.
  

Availability may vary by country. Contact the DOVE Customer Care team.

Our team is happy to help with product selection, compatibility questions, workflow considerations, and setup guidance. Contact us anytime for support.

DOVE single-use solutions are designed to help simplify workflows with no valve reprocessing or component maintenance between patients.

Components placed further downstream in the suction system may be less effective at addressing backflow at the point of use. DOVE products are designed to support backflow management closer to the patient.

Backflow refers to fluid moving backward in the suction line toward the patient’s mouth.

Running suction lines between patients supports maintenance, but buildup can still occur within valve components where cleaning solutions may not fully reach. Single-use valves provide a clean valve for each patient without additional reprocessing.

Surface cleaning and line flushing are part of routine maintenance. Single-use valves provide a new, clean valve for each patient, supporting consistent infection control without additional cleaning or reprocessing between appointments.

Reusable valves are designed with internal components that may require routine cleaning and inspection to support proper function over time. When maintenance is inconsistent, valve performance may be affected. DOVE single-use valves are designed to provide a new, clean valve for each patient without the need for reprocessing or component maintenance.

Capt-all is a per-patient, handheld device designed to fit standard HVE valves and to capture amalgam at the source (the patient’s mouth) before it enters vacuum lines and chairside traps. Capt-all is designed for efficient use during procedures involving the setting or removal of amalgam.

Capt-all provides a practical, chairside option for capturing amalgam at the source before it enters vacuum lines and chairside traps. Unlike traditional amalgam separators, Capt-all requires no installation, no equipment-room maintenance, and no ongoing filter changes. Used only during procedures involving amalgam, Capt-all supports a simplified workflow and compliant amalgam waste management when used as directed.

No. Capt-all is a per-patient device designed for use during procedures involving amalgam. It requires no installation, cartridge change-outs, or ongoing maintenance and can be integrated into existing clinical workflows using standard HVE valves.

Capt-all is used only during procedures involving amalgam, unlike traditional amalgam separators that are a fixed part of the plumbing across all patient procedures.

Traditional amalgam separators can expose clinicians to hazardous waste, require ongoing maintenance and inspections, and involve costly filter changes. They may also contribute to odors in the equipment room as well as low suction if not maintained properly.

Amalgam can collect in chairside traps, vacuum pump filters, and suction lines. When this occurs, material that might otherwise be handled as biosolids can become hazardous waste, complicating disposal and compliance.

Capt-all is designed for use with standard HVE valves and existing clinical workflows.

No. Capt-all is a handheld device that connects directly to an HVE valve with no installation or equipment modifications required. It is individually packaged and ensures that every patient with an amalgam procedure receives a new and clean device.

Capt-all is typically used on its own on the HVE line during amalgam procedures. Some practices switch from Isovac to Capt-all during amalgam removal and then return to Isovac for finishing.

Although the use of new amalgam restorations has declined, it remains part of clinical care in some practices, including situations where coverage or treatment considerations limit restorative options. Capt-all helps manage amalgam during procedures involving amalgam, including amalgam removal.

Capt-all is designed to help dental offices to comply with the EPA Dental Amalgam Rule 40 C.F.R. §441.30(a)(2). Check with your local water authority, as regulations may differ from EPA Final Rule 40 C.F.R. § 441.30(a)(2).

Many states follow EPA Final Rule § 441.30, which allows either an amalgam separator or an equivalent device. Capt-all is designed to help dental offices comply with the EPA Dental Amalgam Rule 40 C.F.R. § 441.30(a)(2) as an equivalent device. Check with your local water authority, as regulations may differ from EPA Final Rule 40 C.F.R. § 441.30(a)(2).

Capt-all is not required to meet ISO 11143, as this standard applies to amalgam separators under 40 C.F.R. § 441.30(a)(1). Capt-all is designed as an Equivalent Device under 40 C.F.R. § 441.30(a)(2) when Instructions for Use are followed.

The EPA’s final rule under 40 C.F.R. § 441.30(a) requires the removal of dental amalgam solids from all amalgam process wastewater by one of the following methods: (1) Installation, operation, and maintenance of one or more amalgam separators… or (2) Installation, operation, and maintenance of one or more amalgam removal device(s) other than an amalgam separator. The amalgam removal device must meet the full list of requirements listed here. Capt-all meets the requirements to be considered an Equivalent Device.

Yes. Third-party testing demonstrated an average amalgam solids removal efficiency of 98% (July, 2021).

Complete the One-Time Compliance Report and confirm requirements with your local authority. Recycling certificates are provided for your records. A sample form is available for reference and should be used alongside local requirements.

On the surface, it may appear so. Capt-all is used only during procedures involving amalgam, which is an important factor when evaluating overall cost.

Cost depends on how each solution is used. Traditional amalgam separators manage waste further downstream in the system, which may include material collected in chairside traps. Capt-all is only used during procedures involving amalgam, which can be a factor when evaluating overall cost.

With the purchase of Capt-all you receive access to DOVE’s free recycling program to support responsible amalgam waste management. Used Capt-all tips are returned in the recycle box provided using a prepaid shipping label. Digital certificates are provided for compliance documentation.

Once your Capt-all recycle box is full, request a prepaid shipping label, and follow the return instructions included in the email you’ll receive from DOVE.

DOVE provides a prepaid shipping label as part of our free recycling program. Scan the QR code on the recycle box or visit dovedentalproducts.com/pages/receive-recycling-shipping-label.

Digital certificates are provided to support compliance documentation. Please refer to local regulations, as state requirements may vary.

DOVE manages returned materials through its recycling program and provides digital documentation to support office recordkeeping and compliance documentation.

The Capt-all recycle box is intended for used Capt-all tips. The capacity of one recycle box is 75 used Capt-all tips. You’ll receive further instructions when requesting a free shipping label. Contact DOVE Customer Service for additional questions or guidance.

Reduced suction can be related to the overall vacuum system. As a first step, check chairside traps and vacuum filters, and confirm all connections are clear and properly fitted. If the issue continues, contact our team, and we can help review your setup.

When HGX cream is used, tips may clog more quickly. Capt-all is designed to capture amalgam, tooth structure, and other metals, so depending on the procedure, an additional Capt-all may be needed to support consistent suction.

DOVE HVE Valves are single-use valves designed to support patient safety and infection control during high-volume evacuation. Built-in backflow prevention helps reduce the risk of backflow, while the single-use design provides a clean, new valve for every patient.

DOVE HVE Valves are single-use products designed to provide a clean, new valve for every patient.

DOVE HVE Valves help simplify workflows with no valve cleaning or maintenance required between patients. Simply attach, use, and dispose after use.

DOVE disposable valves come ready to use. Simply attach it to the HVE tailpiece and insert a standard HVE tip like you would with a standard HVE valve before use.

Both provide the same high-volume evacuation performance and built-in backflow prevention. The short neck style is intended to rest above the HVE hanger, while the long neck style is intended to hang by the valve when not in use. The preferred option depends on clinician preference and operatory setup.

Backflow can occur when fluids flow backward through the suction line toward the patient’s mouth.

DOVE HVE Valves feature a patented one-way valve designed to help reduce the risk of backflow.

Flushing suction lines and routine maintenance support operatory hygiene, but they may not fully remove buildup within internal valve components where fluids and debris can accumulate. DOVE HVE Valves provide a clean, new valve for every patient without requiring valve cleaning or reprocessing.

DOVE HVE valves are available in three barb sizes to fit most dental chair configurations. If you are keeping your existing HVE tailpiece, use the compatibility chart to identify the correct DOVE valve based on the HVE tailpiece's internal diameter.

For dental chair configurations with a 0.5 inch vacuum line fit, DOVE recommends using a DOVE HVE tailpiece - medium barb (TP2000-2-MD), which is compatible with the DOVE HVE valve - medium barb (2010-2 or 2020-2).

Ensure the DOVE HVE Valve is fully inserted into a compatible metal HVE tailpiece. Maintain suction lines according to your office’s infection control protocols.

Cut the suction line 2 inches below the HVE tailpiece, dispose of it, and replace it with a new compatible DOVE metal HVE tailpiece before inserting a new DOVE HVE Valve. For chair configurations with a 0.5 inch (standard) vacuum line, DOVE recommends ordering a DOVE HVE metal tailpiece - medium barb (TP2000-2-MD) compatible with the DOVE HVE valve - medium barb (2010-2 or 2020-2). Check DOVE’s compatibility chart.

The Aero HVE SE is a single-use, all-in-one HVE valve with a firmly attached saliva ejector, designed to support high-volume evacuation, saliva ejection, aerosol control, and backflow prevention.

Aero HVE SE is a single-use valve designed to provide a clean, new valve and saliva ejector for every patient.

Aero HVE SE features 360-degree aerosol collection designed to help collect aerosols at the source.

Yes. Aero HVE SE features a patented one-way valve designed to help reduce the risk of backflow.

Aero HVE SE combines a firmly attached saliva ejector, high-volume evacuation, and 360-degree aerosol collection in one valve, helping reduce assembly steps, minimize extra components, and simplify workflows.

Dental chair configurations with a 0.5 inch vacuum line fit best with the DOVE HVE Tailpiece - medium barb (TP2000-2-MD), which is compatible with the Aero HVE SE Valve - medium barb (AS2041-2). Refer to the compatibility chart or contact our Customer Service team if you have any questions.

Aero HVE SE valves come in three barb sizes to connect to existing HVE tailpieces. Use the compatibility chart to determine the correct valve for your dental chair and corresponding tailpiece.

Ensure the Aero HVE SE valve is fully inserted into a compatible DOVE metal HVE tailpiece. Maintain suction lines according to your office’s infection control protocols.

Cut the suction line 2 inches below the existing HVE tailpiece, dispose of it, and replace it with a compatible DOVE HVE tailpiece before inserting a new Aero HVE SE valve. For chair configurations with a 0.5 inch (standard) vacuum line, DOVE recommends using the DOVE HVE tailpiece - medium barb (TP2001-2) for best performance and compatibility with the Aero HVE WM valve - medium barb (AS2040-2).

The 22 mm wide flared swivel tip provides built-in lip and cheek retraction for improved visibility, removal of fluids and debris, and aerosol control.

The Aero HVE Wide Mouth valve is a single-use product designed to provide a clean, new product for every patient.

The 22 mm wide flared opening supports aerosol collection during high volume procedures.

Yes. Aero HVE Wide Mouth features a patented one-way check valve designed to prevent backflow.

Most dental chair configurations fit best with the DOVE HVE Tailpiece - medium barb (TP2000-2-MD), which is compatible with the Aero HVE Wide Mouth Valve - medium barb (AS2040-2). Refer to the compatibility chart or contact our Customer Service team if you have any questions.

Aero HVE Wide Mouth valves come in three barb sizes to connect to existing HVE tailpieces. Use the compatibility chart to determine the correct valve for your dental chair and corresponding tailpiece.

Ensure the Aero HVE Wide Mouth valve is fully inserted into a compatible DOVE metal HVE tailpiece. Maintain suction lines according to your office’s infection control protocols.

Cut the suction line 2 inches below the HVE tailpiece, dispose of it, and replace it with a new DOVE HVE tailpiece before inserting a new Aero HVE valve. For best fit and performance, DOVE recommends using the DOVE HVE tailpiece - medium barb (TP2001-2) with the Aero HVE WM valve - medium barb (AS2040-2).

DOVE SE valves are single-use saliva ejector valves with built-in backflow protection designed to help reduce the risk of backflow during use.

DOVE SE valves are single-use products designed to provide a clean, new valve for every patient.

DOVE SE valves help simplify workflows with no valve cleaning or maintenance required between patients. Simply attach, use, and dispose after use.

No. DOVE SE valves are designed to be used with a saliva ejector of your choice. For an all-in-one option with a firmly attached saliva ejector, see DOVE SE Plus.

DOVE SE valves are designed for dental offices that prefer the flexibility of using saliva ejectors of their choice, while still providing a single-use valve with built-in backflow prevention. SE Plus includes a firmly attached saliva ejector for dental practices looking to reduce setup steps and simplify operatory workflows.

DOVE SE valves are designed for dental offices looking to provide a clean, new valve for every patient without valve cleaning or reprocessing between appointments. Designed with built-in backflow prevention, DOVE SE valves help reduce the risk of backflow during use.

Backflow refers to when fluids from the suction lines flow back towards the patient’s mouth during use. This can include blood, bacteria, biofilm, and saliva from previous patients.

DOVE SE valves feature a patented one-way valve designed to prevent backflow during use.

Studies have shown that backflow can occur with 1 in 5 patients when patients close their lips around the saliva ejector during low-volume suction, and it may not always be visible during treatment.¹

1. Barbeau J, ten Bokum L, Gauthier C, Prévost AP. Cross-contamination potential of saliva ejectors used in dentistry. J Hosp Infect. Dec. 1998; 40(4):303-311. doi:10.1016/s0195-6701(98)90308-5

Flushing suction lines and routine maintenance support operatory hygiene, but they may not fully remove buildup within internal valve components where fluids and debris can accumulate. DOVE SE valves provide a clean, new valve for every patient without requiring valve cleaning or reprocessing.

DOVE SE valves are designed to connect to compatible SE tailpieces.

For best fit and performance, use a compatible DOVE metal SE tailpiece (TP2001).

The internal diameter of the existing SE tailpiece may not be compatible with the DOVE SE valve. Use a DOVE metal SE tailpiece with the correct internal diameter (TP2001).

Lubricants such as mineral oil or liquid dish soap can interfere with the proper fit and performance of DOVE SE valves. Discontinue lubricant use and use a DOVE metal SE tailpiece with the correct internal diameter (TP2001).

Ensure the DOVE SE valve is fully inserted into a compatible DOVE metal SE tailpiece. Maintain suction lines in accordance with the dental office’s infection control protocols.

Cut the suction line 2 inches below the SE tailpiece, dispose, and replace with a new DOVE SE tailpiece (TP2001) before inserting a new DOVE SE valve.

SE Plus is an all-in-one, disposable SE valve with built-in backflow prevention and a firmly attached saliva ejector designed to help reduce the risk of backflow during use.

SE Plus features a firmly attached saliva ejector that helps reduce setup time and streamline workflows between patients.

SE Plus is a single-use product designed to provide a clean, new valve for every patient with a firmly attached saliva ejector.

No. SE Plus features a firmly attached saliva ejector, eliminating the need for saliva ejector assembly before use. SE Plus connects directly to the SE tailpiece.

SE Plus features a firmly attached saliva ejector with no saliva ejector assembly required. Combined with a single-use design that eliminates valve cleaning and maintenance between patients, SE Plus helps reduce setup time and supports faster operatory turnover.

There is no difference in performance or functionality. They are the same product, offered in different colours based on office preference.

SE Plus is designed to fit existing metal SE tailpieces with the correct internal diameter. DOVE’s SE tailpiece (TP2001) is compatible with DOVE SE Plus.

SE Plus is ultra-lightweight at just 8 grams to help reduce hand fatigue during procedures. A comparable metal SE valve weighs approximately 23 grams.

Backflow refers to saliva, blood, bacteria, and biofilm moving backward in the suction line toward the patient’s mouth during use. Studies have shown that backflow can occur in 1 in 5 patients when they close their lips around the saliva ejector, and it may not always be visible during treatment.¹

Yes. Backflow can occur from low-volume suction. SE Plus features a patented one-way check valve designed to help prevent backflow and reduce the risk of cross-contamination between patients.

Running line cleaner through the suction lines between patients supports maintenance, but buildup can still occur within reusable valve components over time. Single-use valves provide a clean valve for each patient without additional maintenance or reprocessing.

Yes. Running suction line cleaners and routine maintenance supports infection control, but buildup can still occur within reusable internal valve components over time. Single-use SE Plus provides a clean, new valve for every patient and helps reduce the risk of cross-contamination between patients.

DOVE SE valves are designed for offices that choose saliva ejectors of their preference, while SE Plus features a firmly attached saliva ejector in an all-in-one design. With no saliva ejector assembly required, SE Plus helps streamline workflows and support a more consistent setup between patients. Both are single-use products designed with built-in backflow prevention to help reduce the risk of backflow.

SE Plus may be preferred for dental offices looking to simplify setup and streamline workflows between patients with its firmly attached saliva ejector. Its single-use design provides a clean, new valve for every patient to help reduce the risk of cross-contamination.

The internal diameter of the existing SE tailpiece may not be compatible with SE Plus. Use a DOVE metal SE tailpiece with the correct internal diameter (TP2001).

Ensure the SE Plus is fully attached to a compatible metal SE tailpiece. Maintain suction lines in accordance with the dental office’s infection control protocols.

Cut the suction line 2 inches below the SE tailpiece, dispose, and replace with a new DOVE metal SE tailpiece. Attach SE Plus.

Lubricants, such as mineral oil or liquid dish soap, can interfere with the proper fit and performance of SE Plus. Discontinue lubricant use and use a DOVE metal SE tailpiece with the correct internal diameter (TP2001).

Yes. DOVE tailpieces are reusable metal tailpieces designed for use with compatible DOVE valves and existing evacuation systems.

DOVE tailpieces are designed to connect SE or HVE suction lines with compatible DOVE SE or HVE valves. They attach directly to existing evacuation setups and are intended to replace commonly used metal tailpieces.

Clean exterior and interior surfaces according to your dental office’s infection control procedures and applicable manufacturer instructions.

Debris buildup from infrequent cleaning can make removal difficult. Cut the suction line 2 inches below the metal tailpiece, dispose of it, and replace it with a new DOVE metal tailpiece before inserting a DOVE valve.

SE tailpieces may vary in internal diameter and are not always compatible with the DOVE SE valves. Use a compatible DOVE SE Tailpiece to support proper fit and suction performance.

For dental chair configurations with a 0.5 inch vacuum line fit, DOVE recommends using a DOVE HVE tailpiece - medium barb (TP2000-2-MD), which is compatible with any -2 DOVE HVE valve. For other dental chair configurations, view DOVE’s HVE compatibility chart.

DOVE offers SE tailpieces in one size which will be compatible with all DOVE SE valves.

A single-use tailcap designed to seal open HVE and SE tailpieces between patients. Its universal design fits both HVE and SE tailpieces, helping keep debris out while supporting operatory cleanliness.

DOVE Duo Tailcap is a single-use product designed for use between patients. Remove and dispose of the tailcap before the next procedure.

Sealing evacuation lines between patients helps prevent debris entering open suction lines while helping prevent vacuum loss.

Press the Duo Tailcap into an open HVE or SE tailpiece between patients to help seal the evacuation line when not in use. Remove prior to the procedure and dispose of after use.

No. The Duo Tailcap features a simple push-in design with no assembly or additional setup required.

Simply pull the tailcap from the tailpiece prior to use and dispose of it after use.

Yes, it is designed to fit standard HVE and SE tailpieces.

Yes. Duo Tailcap is designed with a universal fit for both HVE and SE tailpieces.